Zendesk To Establish Development Center in Denmark

August 25, 2011

Kicks Off “Zendesk Loves Startups” Incubator Program

COPENHAGEN, DENMARK – August 25, 2011 – Zendesk, the leading provider of proven, cloud-based help desk software, today announced the establishment of a new software development center in Denmark, the country where Zendesk was started. The announcement was made during an event hosted by Mikkel Svane, CEO of Zendesk, in Copenhagen, commemorating the company’s expansion into Denmark.

Founded in Copenhagen in 2007, Zendesk now has more than 10,000 customers worldwide and more than 3,000 European customers, including SAS Airlines, London School of Economics, Moonfruit, CoreMedia, Tradeshift, and Libération.

“Zendesk has come a long way from our humble beginnings in a loft in Copenhagen,” said Svane. “In the past few years we have set up worldwide headquarters in San Francisco, established European headquarters in London, and grown to more than 100 employees. We are very pleased to announce that we will soon be opening a development center in Denmark where we will be employing a dozen engineers this year alone. ”

Svane also announced a new worldwide program for startups. “Having been a small startup ourselves in Denmark, we recognize and are thankful for everyone who helped us along the way. To help others who are in our position, we are pleased to announce that we are now offering a free one-year Zendesk Plus+ Plan to startups affiliated with incubators such as Seedcamp, Startupbootcamp, and Startup Weekend. This is known as our Zendesk Loves Startups program.”

Many of today’s fastest growing companies, such as Groupon, Airbnb, and Dropbox started with Zendesk as small ventures driven by their desire to deliver superior customer service. With the new Zendesk Loves Startups program, Zendesk wants to help other small startups join this list of fast-growing companies.

Incubators from around the world have committed to be part of the Zendesk Loves Startups program including AngelCube, Excelerate Labs, HackFWD, High-Tech Gründerfonds, Seedcamp, Startupbootcamp, Startup Weekend, Team Europe Ventures, TechHub, and TechStars.

“It is great to see Zendesk coming home and bringing jobs to Denmark,” said Alex Farcet, Managing Director of Startupbootcamp in Copenhagen. “Zendesk has proven that delivering superior customer service is the key to success. The Zendesk Loves Startups program gives entrepreneurs in Denmark and around the world a head start to success and Startupbootcamp is happy to be part of it.”

“Seedcamp offers entrepreneurs the support, investment, tools and rolodex they need to successfully turn a great idea into an awesome company,” said Kirsten Campbell, General Manager of Seedcamp. “Over the years, we have seen that delivering superior customer service is a key differentiator for startups. Zendesk’s generosity in providing a free subscription to its world class help desk software will jump start our entrepreneurs’ success.”

For more information on the Zendesk Loves Startups program, go to www.zendesk.com/startups.

About Zendesk

Zendesk is the leading provider of proven, cloud-based help desk software. For growing organizations, Zendesk is the fastest way to enable great customer service. More than 25,000 Zendesk customers, including Adobe, MSNBC, Sony, OpenTable and Groupon, trust Zendesk with their most valuable assets, their customers, partners, and employees. Founded in 2007, Zendesk is funded by Charles River Ventures, Benchmark Capital and Matrix Partners. Learn more at www.zendesk.com.

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