Skip to main content

Media resources

About

Exceptional service means never having to repeat yourself, whether you are a customer seeking help or an employee looking for answers. Zendesk orchestrates every service experience—wherever work happens—by powering an autonomous service workforce of AI agents, automation, and human expertise so every moment feels continuous, personal, and focused on real resolution. The Zendesk Resolution Platform unifies your workforce into a single system that improves with every interaction. Our discipline is simple: AI is the means, outcomes are the identity and enduring relationships are the result.

Contact

press@zendesk.com

Kindly note that only members of the press will be responded to. If you require any other support, please visit our Help Center.

Zendesk office

Assets

Media kit

Contains executive bios, images including logos, and general company information

Download media kit

Blog

The best source of information for customer service, sales tips and guides

Visit our blog

Customer stories

Find out how brands are using Zendesk to improve CX

Read stories

Awards and recognition

Recognized by leading industry organizations for excellence in service, innovation, and reliability. These awards highlight Zendesk's ongoing commitment to delivering powerful and user-friendly solutions that help businesses support, connect, and grow—driven by dedicated teams and a workplace culture that fosters creativity and growth.