Zendesk Helps Startups Grow and Succeed

August 25, 2011

Offers Free Help Desk Software to Incubator-Affiliated Entrepreneurs

SAN FRANCISCO, CA -– August 25, 2011 – Zendesk, the leading provider of proven, cloud-based help desk software, today announced its “Zendesk Loves Startups” program. Through this worldwide plan, startups within approved incubators, can receive free one-year subscriptions to the Zendesk help desk.

“Having been a small startup ourself, we recognize and are thankful for everyone who helped us along the way,” said Mikkel Svane, CEO of Zendesk. “To help other entrepreneurs, we are pleased to announce that we are now offering a free one-year Zendesk Plus+ Plan to startups affiliated with incubators such as HackFwd, Seedcamp, Startup Weekend and StartupBootcamp.”

Zendesk has long recognized customer service is an integral part of any company’s success. One thing that truly differentiates companies, from startups to global organizations, is the ability to deliver superior customer service. With the Zendesk Loves Startups program, Zendesk is helping companies attain this competitive advantage at no cost.

“Many of today’s fastest growing companies such as Groupon, Airbnb, and Dropbox started with Zendesk as small ventures driven by their desire to deliver superior customer service,” Svane continued. “With the new Zendesk Loves Startups program, Zendesk wants to help other small startups join this list of fast-growing companies.”

Incubators from around the world have committed to be part of the Zendesk Loves Startups program including AngelCube, Agents of Change, Excelerate Labs, HackFWD, High-Tech Gründerfonds, Seedcamp, Startupbootcamp, Startup Weekend, Team Europe Ventures, TechHub, TechStars, and The ICEHOUSE.

“At Startup Weekend we have helped more than 30,000 entrepreneurs learn if their startup ideas are viable and how to implement successful business strategies, said Shane Reiser, Director of Partnerships at Startup Weekend. “We have seen that delivering superior customer service is a key component in the formula to success. Zendesk’s generosity in providing a free subscription to its world class help desk software will jump start our entrepreneurs’ path to success.”

For more information on the Zendesk Loves Startups program, go to www.zendesk.com/startups.

About Zendesk

Zendesk is the leading provider of proven, cloud-based help desk software. For growing organizations, Zendesk is the fastest way to enable great customer service. More than 25,000 Zendesk customers, including Adobe, MSNBC, Sony, OpenTable and Groupon, trust Zendesk with their most valuable assets, their customers, partners, and employees. Founded in 2007, Zendesk is funded by Charles River Ventures, Benchmark Capital and Matrix Partners. Learn more at www.zendesk.com.

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