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15 sales incentives that actually work

Motivating sales teams month after month is no easy task. Here are 15 ideas that’ll boost your team’s performance.

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Supporting your customers starts with supporting your agents

With customer engagement at record highs, nearly 70% of agents report feeling overwhelmed. Here’s why investments in the wellbeing of your employees benefit your customers, too.

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Customer retention software: Everything you need to know

Learn more about customer retention software and how it can help your business provide awesome customer experiences.

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4 types of communication styles in the workplace: What’s yours?

Everyone has a unique way of giving and receiving information. Identify patterns to collaborate more effectively by learning the four communication styles.

Meet us at the top

Read the Zendesk Customer Experience Trends Report.

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Elevate your ecommerce business with Zendesk integrations

Consumers around the world have changed their shopping habits over the past year, with e-commerce seeing…

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Welcome to the integration station

Here are the newest integrations from Zendesk to help your agents provide great customer experiences. Discord…

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How to prioritize your CX budget

According to the CX Trends report, companies plan to invest more in customer experience across the organization. Knowing this, what should companies do next — and how?

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Why customer service matters for fintech startups

Personal finance is so important to consumers that more than a third of Americans review their…

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Self-service support: Why companies need it and how to do it right

See how self-service support and agents can work together to provide an exceptional service experience that keeps your customers coming back.

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25 essential customer service skills to develop in 2025

Learn the most important customer service skills for cultivating excellent CX, and utilize our templates to seamlessly incorporate these skills into your resume.

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Understanding enterprise chatbots: Why and how to use them for support

Save time for your customers and agents with enterprise chatbots.

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84 motivational sales quotes to reignite your fire in 2023

Whether you need encouragement to meet your goals or comforting words after losing a deal, these inspirational sales quotes will do the trick.

The best things in life are free

Like our demos.

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The benefits of being on Discord—how to provide great CX to communities

Last year, meeting up with friends looked a lot different. With everyone stuck at home during…

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7 customer service trends to follow

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Lead generation: How to start generating business leads

Figuring out how to generate leads can be almost as hard as converting them. Learn everything you need to know about lead generation with our comprehensive guide—and watch your sales pipeline fill up with high-quality leads.

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The Museum of Annoying Experiences

What if Zendesk, the champions of customer service, changed the world?

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Personalization 101: What it is, importance, and examples

Use consumer data to perfect the customer experience (CX) with personalized products, customer service, and messaging.