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2 min read
Momentum with Microsoft: announcing single sign on
We recently launched the ability for users to sign up to Zendesk Support with their Microsoft…
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11 min read
My heartbreak, your headache. How to handle divorce in the workplace.
Handing a divorce in the workplace is hard, whether it's yours or an employees. But there…
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3 min read
5 behaviors every leader should adopt to create better customer experiences
Good leadership paired with good company culture leads to happy employees
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2 min read
Tip of the week: How to use JIRA filters to see Zendesk tickets in JIRA
This Zendesk tip of the week is especially useful if you are trying to see how…
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6 min read
Being human at work: the benefits of showing up whole
Being human at work sounds easy enough, but for most of us, it's hard work. Learn…
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19 min read
How to turn customers into brand evangelists: a customer experience guide to the promoter economy
This Relate Leadership guide explores the role that customer service and customer experience plays in building great customer relationships and ensuring high customer satisfaction, which leads happy and loyal customers to become brand evangelists.
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8 min read
The art of the unbiased interview
You may think you know how to conduct an unbiased interview, but chances are you've slipped…
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2 min read
Customer service is a team sport: Introducing Zendesk Support on Microsoft Teams
It happens all the time in business. Something changes: a mobile gaming company ships a new…
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10 min read
Updates to our Terms of Service and Privacy Policy
At Zendesk, we’re committed to assisting our customers with building better relationships with their customers. We…
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5 min read
Treat yo’ self to these 15 new apps and integrations
This Halloween there are no tricks—just treats. In October, we welcomed 14 new apps and integrations…
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2 min read
Caught on video: The Zendesk rebrand
The new version of Zendesk has more colors, individual product identities, and a super sweet logomark.…
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2 min read
Introducing the new Zendesk: Built for better customer relationships
Zendesk has evolved from a customer service product to a family of products for improving customer…
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6 min read
Why new college grads should try a customer support career
Customer support agents gain a wide range of skills that can lead to big opportunities
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2 min read
Important update to the Zendesk DMARC policy
As of September 14, 2016, we made a change to Zendesk’s DMARC policy from p=”none” to…
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1 min read
Please forward our letters: introducing our new Bengaluru office
Find out more about the new India office
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7 min read
When the mid-life career crisis hits
A mid-life crisis doesn't always mean a sports car or an affair. A mid-life career crisis…
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1 min read
How Businesses use Machine Learning for Customer Experience
Leveraging data to predict customer satisfaction is more important than ever––it can help your business engage…
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