Help center software
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Article
6 min read
3 ways customer feedback software can improve the customer experience
What is customer feedback software? Imagine a magical place where you can see and have insight…
Scalable self-service support: tailor-made for every company
Providing quality, flexible self-service has become a vital part of what Zendesk does. Industry leaders are…
1 min read
Getting started with Zendesk Guide: strategies and best practices
Self-service is quickly becoming a need, rather than a nice-to-have, for businesses. To provide helpful self-service,…
Video
Meet Answer Bot®
Answer Bot works alongside your support team by automatically responding to your customers’ questions with content…
1 min read
The value of self-service
Everyone’s a busy bee these days. When it comes to finding a solution to a problem…
Article
8 min read
8 tips for building a thriving help center
Most customers prefer solving issues on their own, but that doesn’t mean they should be left alone. Learn some best practices for building a help center.
White Paper
12 min read
Protect Your IT Assets
The consequences of overlooking even a single security vulnerability can be severe. If a computer on…
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