Support
5 benefits of using Zoom for remote customer support
Provide more in-depth and personalized remote support with Zoom and Zendesk integrations.
Latest stories
Article
2 min read
Overcoming government regulations and launching a marketplace with Epidemic Sound's Founder, Oscar Hoglund
Oscar Hoglund discusses how, through dedication to their mission, Epidemic Sound put the power back in artists' hands.
Article
10 min read
What is CX and how has it changed in 2024?
Customers are saying CX matters more than ever before. Find out how to meet shifting consumer expectations and provide exceptional customer experiences.
Article
5 min read
Achieve quick ROI on your CX: How small businesses innovate at scale
Small businesses can have big CX.
Article
13 min read
19 stellar FAQ page examples and how to create one (+ template)
FAQs are important customer-facing resources every business should have. Take a look at some FAQ page examples for inspiration to make your own.
Article
23 min read
The 12 best call center software of 2021 (according to users)
Find out from real-life users what it’s like to use some of the most popular call center software.
Article
13 min read
The ultimate guide to cloud computing for customer service teams
Learn why it's vital for your support team to take advantage of cloud computing and how to get your team online.
Article
9 min read
What is 24/7 support?
Demand for 24/7 support is almost certainly going to come as your business grows
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