Webinars
Debunking the myths of omnichannel customer experience
If you have found yourself thinking the following – this webinar is for you. Omnichannel is…
Latest stories
Article
Introduction to Zendesk Apps Marketplace
Available On-Demand with Michelle Torres Did you know Zendesk has hundreds of pre-built apps and integrations…
Article
1 min read
How Businesses use Machine Learning for Customer Experience
Leveraging data to predict customer satisfaction is more important than ever––it can help your business engage…
Video
1 min read
Zendesk Deep Dive: Managing Views
Views in Zendesk are a great way to ensure that no ticket goes unanswered. Much as…
Article
1 min read
Zendesk masters of customer service webinars
7 Strategies for Turning Angry Customers into Loyal Fans Learn creative problem solving and down-to-earth emotion…
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