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Reach beyond: A CX Moment with Mizuno
Zendesk spoke with iconic sports equipment supplier Mizuno’s director of customer support about how improving communication between support teams led to better CX.
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6 min read
Brewing customer service magic: A CX Moment with Dutch Bros Coffee
Zendesk spoke with two Dutch Bros CX leaders about the importance of building strong customer relationships—one cup of coffee at a time.
Article
5 min read
World Humanitarian Day: It takes a village
Learn more about our partner organizations that are supporting humanitarian aid workers all over the world, and—most importantly—how you can help.
Article
5 min read
Let’s get physical: A CX Moment with Spartan Race
Zendesk chatted with Spartan Race’s Director of Global Engagement, Aja Varney, about how to engage with customers during the next phase of the pandemic.
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5 min read
Bringing the vineyard home: A CX Moment with Wine.com
Zendesk chatted with Wine.com’s Director of Brand Marketing, Addie Wallace, about how Wine.com adds a human touch to purchasing wine online.
Article
7 min read
A focus on mental health can help prepare employees for re-entry
Never before have mental health and business objectives become so intertwined. Here’s what we learned at SXSW 2021 about the importance of workplace wellness.
Article
5 min read
Knowledge is power—and vital for safety
When a refugee arrives in a new country their material belongings may be few, but they…
Article
3 min read
Riding the wave isn't easy — 10 self-care tips from a pro surfer
Layne Beachley knows exactly what it takes to overcome setbacks and accomplish lofty goals. Her seven…
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