Diversity, equity, & inclusion
Why we need to gather, dream, and amplify louder and prouder in 2023 and beyond: A Pride month special with Zendesk’s Scott Morris
In a candid interview, Zendesk Acting Chief Marketing Officer and Executive Sponsor of the Pride employee committee, Scott Morris, shines a light on why it's a pivotal time for Pride community members and allies to rally together.
Latest stories
Article
IWD 2023: Celebrating women around the world who are championing equity
This year’s theme for IWD is “Embrace Equity”—and that’s exactly what these women at Zendesk are enabling and empowering others to do.
Article
2 min read
Building community for Black History Month and beyond
Zendesk celebrated Black History Month under the theme of Black History Is My History. Here’s how employees embraced their authentic selves and formed deeper connections with their Black peers and allies.
Article
6 min read
Pride month ends, the action continues
Zendesk celebrated Pride 2022 under the theme of Love Sparks Action. Here's how we will continue to support LGBTQIA+ rights and champion diversity, equity, and inclusion for all.
Article
4 min read
This World Refugee Day, stand with refugees
Learn more about Zendesk's Tech for Good partners who are assisting Ukrainians and others fleeing crises across the world, and—most importantly—how you can help.
Article
10 min read
Closing the gender gap in customer service leadership roles
Women show up as the antidote to burnout and champions of DEI and advancement into leadership roles—even as the gap in burnout between men and women has nearly doubled in the past year.
Article
5 min read
Working toward equality for mental health in an unequal world
World Mental Health Day aims to raise awareness and provide an opportunity for those working on mental health issues to shine a light on their work. Here are a few organizations that Zendesk is proud to support.
Article
8 min read
Why gender equality in the workplace isn’t just a problem for women
In the wake of 2020, 1 in 4 women are considering ‘downshifting’ their careers or leaving the workforce, according to McKinsey & Company and Lean In’s annual “Women in the Workplace” report.
Subscribe to the blog
The best source of information for customer service, sales tips, guides, and industry best practices. Join us.