Social responsibility

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3 min read

4 key lessons from the frontlines of critical customer service

Critical customer service teams must be agile, responsive, and easily scalable—something that all CX leaders, no matter what issues they’re tackling, should strive for.

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3 min read

Elevating women and embracing equity: How 3 organizations make a difference

See how Zendesk partners are creating more equitable workplaces, advancing women’s careers, and empowering women across the globe.

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6 min read

Science-based targets are the key to sustainable business

To help combat climate change, many companies are setting science-based emissions reduction targets. Learn more about these efforts and the impact they can have on the planet.

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2 min read

The International Rescue Committee puts Afghan refugees on the path to safety

Learn how the International Rescue Committee is supporting resettlement efforts in the U.S.

Meet us at the top

Read the Zendesk Customer Experience Trends Report.

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6 min read

Making work from home sustainable

Companies are increasingly striving to measure remote work sustainability, but it’s not an easy feat. Learn best practices for evaluating the environmental impact of employees working from home.

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6 min read

Urban Alchemy uses Zendesk to help heal homeless communities

Learn how Urban Alchemy is scaling its efforts to transform more disenfranchised communities in city centers.

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4 min read

This World Refugee Day, stand with refugees

Learn more about Zendesk's Tech for Good partners who are assisting Ukrainians and others fleeing crises across the world, and—most importantly—how you can help.