Sales
With better conversations and smoother pipelines, you can spend more time closing deals and less time juggling data.
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Article
9 min read
Must-have CRM dashboard elements for sales teams
The right CRM dashboard is essential in providing a visual overview of sales operations and highlighting if everything is on track or not. Dive into must-have elements for a CRM dashboard.
Article
11 min read
34 powerful CRM reports you should be using
CRM reporting provides valuable insights that can improve your sales process. But do you know which reports can provide answers to which sales questions?
Article
11 min read
CRM best practices for every stage of the sales funnel
Learn how to get the most out of your CRM through every stage of the sales funnel, from prospecting to won/lost deals.
Article
5 min read
Uncovering the hidden costs of CRMs
The upfront price might look great, but it's worth your time to figure out the true total cost of your CRM.
Article
4 min read
Introducing batch data management: a clear path to high-quality data
Take full control of your sales and customer data.
Article
6 min read
4 ways to use your CRM to power your sales and marketing feedback loop
Trying to align your sales and marketing teams? Discover four ways to use your CRM to propel an effective feedback loop between departments.
Article
7 min read
4 steps for aligning sales and finance forecasts
Explore how communication and the proper sales tools can create a strong synergy between sales and finance, yielding increased visibility and accountability within your company's forecasts.
Article
7 min read
4 strategies for managing customer conversations
Discover four strategies to effectively manage the customer conversation and create quality relationships.
Article
6 min read
Optimize your sales forecast process
Better forecasting leads to more (and more predictable) sales.
Article
19 min read
Sales motivation: 12 proven techniques to motivate your team
Sales motivation runs deeper than quotas and bonuses. Here’s how to motivate your sales team with tried-and-true strategies.
Article
7 min read
Overcome forecasting anxiety with a scientific sales forecasting model
Learn how to overcome forecasting anxiety by using a data-guided process: from giving your scoring strategy a tune-up to measuring across conversion points, these strategies will help you build a solid sales forecasting model.
Article
8 min read
How to create the perfect sales stages journey
Think of your sales-process as a road trip and your sales stages as stops along the way. Create a road map to help your reps turn deals into customers.
Article
10 min read
5 customer-centric sales lead generators
Turn leads into customers by providing value and creating a relationship with these five customer-centric sales lead generators.
Article
3 min read
New improvements to the Sell App for Zendesk Support
Today we release improvements to our Sell app for Zendesk Support, giving support agents deeper sales context when helping prospects and customers.
Article
1 min read
Introducing Sell for Startups program
Today Sell is joining the Zendesk for Startups program offering qualifying startups two free seats of Zendesk Sell enterprise edition.
Article
11 min read
Sales rep for a day: Aligning sales, marketing, and support
One way to align sales with marketing and support departments is to create an ongoing, interdepartmental job-shadowing program or "sales rep for a day."
Article
6 min read
How to build the ideal virtual sales team for your business
Thinking about hiring a virtual sales team? Learn the challenges and opportunities with outsourcing sales and the steps for building a virtual team.
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