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Sales tips and techniques

Fresh tips and techniques, hot off the press. Think enhanced productivity, faster processes, and better pipeline visibility—it’s never been easier to build better relationships with your customers.


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Article
11 min read

Virtual selling: What success in virtual sales looks like

As the sales world becomes more familiar with virtual selling, former “road warriors” have had to learn best practices for a digital-first approach.

Article
23 min read

Cold calling scripts: 14 examples, templates, and tips

Cold calling scripts can help you get more leads and reach sales goals. Get tips on how to write effective scripts, and start crafting your own with our free templates that actually work.

Article
10 min read

What is personal selling? Definition and examples

Use personal selling to discover what customers really want and need from your brand, and deliver the most meaningful pitch you can.

Article
18 min read

What is enterprise sales? A guide to supercharge your strategy

Crush your sales strategy with our complete guide to enterprise sales.

Article
9 min read

6 proven sales techniques that’ll help you turn more leads into customers

Close more deals with these tried-and-true tactics that experienced salespeople use on the daily.

Article
12 min read

6 closing sales techniques from the pros

Top sales professionals share their best tips, tricks, and techniques to help you close more sales.

Article
10 min read

ERP vs. CRM: Differences, benefits, and software integration

ERP and CRM systems track data and streamline core processes, working together to take your business to the next level.

Article
15 min read

7 cold email templates that skyrocket response rates

Getting a prospect to respond to a cold email isn’t always easy. Our template playbook can help with that.

Article
10 min read

6 proven ways to improve your sales process (with advice from Vidyard, Zendesk, and Metadata.io)

2020 was a year when “business as usual” wasn’t really an option. Many sales teams found…

Article
7 min read

Full-funnel tracking approach for quality lead generation

Keeping track of the sales funnel is an essential part of any sales and marketing strategy.…

Article
15 min read

The top 9 sales methodologies and how to choose the right one for your business

One of these six popular sales methodologies can help your sales team turn more ideal prospects into customers.

Article
5 min read

Updating "always be closing" for 2020: 10 sales stats you need to know now

It’s time for we need a new “ABCs of Sales” strategy. Here’s what we recommend.

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Read the Zendesk Customer Experience Trends Report.

Article
16 min read

SaaS sales 101: A beginner’s guide to selling software

New to the world of SaaS sales? Learn everything about the software-as-a-service sales model and the best techniques for mastering it.

Article
11 min read

12 positioning statement examples and how to write your own (free template)

Align your marketing and sales messaging with a clear positioning statement. Get inspiration for writing your own with these 10 examples.

Article
13 min read

SPIN selling: A comprehensive guide on how it works

The SPIN selling methodology gives sales professionals a framework for asking the right questions to help them close more deals.

Article
8 min read

Beginner's guide to the sales process for startups

For startup founders and sales teams, here is a crash course on the sales process, including key definitions, techniques, and best practices.

Article
7 min read

The ultimate guide to a successful discovery call

A discovery call is your first chance to wow your prospects. Leave a strong first impression by prepping for this initial phone conversation.

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