Only human
Latest stories
Article
8 min read
With eyes wide open, Generation Z looks to serve, share, and impact
As with every generation, Generation Z has unique qualities. But how is this new generation looking…
Article
7 min read
"Alexa, what is hygge?"
Can a home that's "smart" also be hygge? With our modern-day need for technologically advanced everything,…
Article
1 min read
When empathy backfires
Empathy is a great thing, but too much empathy or misdirected empathy is not. Bad empathy…
Article
7 min read
No boys allowed: why we still need women only spaces
Spaces designed for women only are popping up everywhere—from gyms to office spaces. But why? Why…
Article
8 min read
How to show vulnerability at work
Few words are as scary as vulnerability, especially in the workplace. Vulnerability is the quality of…
Article
9 min read
Angry at work — how to get mad the right way
We've all been angry at work. Take a look at how to use that anger to enact positive change in the office. It's possible to be mad and stay professional.
Subscribe to the blog
The best source of information for customer service, sales tips, guides, and industry best practices. Join us.