Help center
Help customers help themselves with a knowledge base, community forum, and more.
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Article
3 min read
Meet "Copenhagen", Zendesk’s new responsive Help Center theme
Today we’re releasing the Copenhagen theme for Help Center. We’ve redesigned it from the ground up,…
Article
6 min read
6 steps for measuring self-service success
When I started as the Technical Documentation Manager at RJMetrics, my main focus was to get…
Article
1 min read
Community Tip: Include end-user browser information via Help Center
In this Zendesk Community Tip, we cover an easy method for sending over browser information when…
Article
2 min read
Multiple brands, one Zendesk: introducing Multibrand
Whether you’re a local shop or an international conglomerate, consumers expect your brand to stay consistent…
Article
8 min read
8 tips for building a thriving help center
Most customers prefer solving issues on their own, but that doesn’t mean they should be left alone. Learn some best practices for building a help center.
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