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Customer support software

You don’t need to be a tech wizard to take full advantage of your customer service software. See how you can elevate your customer experience with tips and tricks from the people who know the software best.


ChatGPT vs. Bard

ChatGPT and Google Bard provide similar services but work in different ways. Read on to learn the potential benefits and limitations of each tool.

Latest stories

Article
4 min read

Lead your call center into the AI era with Zendesk voice

Artificial intelligence is poised to revolutionize the way brands interact with their customers. In fact, by…

Article
2 min read

Capgemini and Zendesk: Making personalised customer experience a reality

(Zendesk partner guest article originally published on Capgemini Insights) Capgemini’s Intelligent Customer Interactions solution leverages Zendesk…

The guide to customizing your customer service software

Zendesk's adaptable Agent Workspace is the modern solution to handling classic customer service issues like high ticket volume and complex queries. This guide explores new features that make agents' jobs easier.

Article
2 min read

Reimagining security and productivity with Zendesk and AWS AppFabric

Most businesses rely on a host of SaaS applications to keep their operations running—but those services often fail to work together smoothly. AWS AppFabric and Zendesk aim to fix that problem.

Meet us at the top

Read the Zendesk Customer Experience Trends Report.

AI deep dive: Harnessing the power of AI for customer service

We do AI differently at Zendesk. Here's how we're using it to make customer service teams work better, smarter, and more efficiently.

Unlock personalized service at scale with a unified customer view

Learn how to deliver data-rich personalization at scale by integrating customer insights, apps, and AI in Zendesk.

White Paper

Turbocharge your CX with Zendesk and AWS

Learn how to deliver faster retail customer service with Zendesk on AWS.

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