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Article
4 min read
The gift of new integrations
It's the season of giving new Zendesk app integrations. Learn all about how these new integrations can ease workloads for your sales and support teams.
Article
5 min read
Integrations to be thankful for
Time to give thanks for new Zendesk app integrations. Learn how these new integrations can ease workloads for your sales and support teams.
Article
8 min read
What skills and metrics CX teams need in ecommerce: An analysis
The 2020s will be remembered as the decade where ecommerce finally gained mainstream acceptance and use—but what does that mean for CX teams trying to keep up?
Article
9 min read
What is Google business messaging? (+ how to use it)
Meet customers where they are and build stronger connections with them through Google business messaging.
Article
7 min read
How to use Apple Messages for Business for customer service
Use Apple Messages for Business to connect with customers on the Apple devices and platforms they use every day.
Article
7 min read
Freshly picked integrations
Freshly picked with care—new Zendesk app integrations are here. Learn how these new integrations can ease workloads for your sales and support teams.
White Paper
1 min read
Report: The State of CX Maturity among SMBs of North America
Is your CX strong, or do you need to catch up? Zendesk partnered with ESG to create this CX Maturity report.
White Paper
1 min read
Report: The State of CX Maturity Among Midsize and Enterprise Companies of North America
Zendesk partnered with ESG Research to build a framework around CX maturity. Learn how the CX Champions of North America are driving CX success.
White Paper
1 min read
Report: The State of CX Maturity among Midsize and Enterprise Companies of Asia Pacific
Zendesk and ESG Research created a framework around CX maturity. Here's how the CX Champions of APAC are achieving success.
White Paper
1 min read
Report: The State of CX Maturity Among SMBs of Asia Pacific
Customer experience is a competitive differentiator. See how your CX stacks up against SMB peers in your region, based on ESG Research findings.
White Paper
1 min read
Report: The State of CX Maturity Among SMBs of Latin America
Businesses of all sizes need to prioritize customer experience (CX), but it can be hard to…
White Paper
1 min read
Report: The State of CX Maturity Among Midsized and Enterprise Companies of Latin America
A lot goes into delivering a great customer experience (CX), but it can be hard to…
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Article
5 min read
The best ways to protect customer information in CX
As digital experiences advance, protecting your customers' information is critical for maintaining trust.
White Paper
1 min read
Report: The State of CX Maturity among Midsize and Enterprise Companies of Europe
To help businesses make data-driven decisions, Zendesk partnered with ESG Research to build a framework around CX maturity. See where your team stands.
White Paper
1 min read
Report: The State of CX Maturity among SMBs of Europe
To help businesses make data-driven decisions, Zendesk partnered with ESG Research to build a framework around CX maturity. See where your team stands.
Article
6 min read
Integration haven
New Zendesk app integrations are here. Learn all about how these new integrations can ease workloads for your sales and support teams.
White Paper
1 min read
LendIt + Zendesk: Trust is a must for fintechs
Find out how fintech startups can earn customers' trust and keep it with good customer service, consistent execution, and strong company cultures.
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