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Success stories

Sometimes, the best way to improve the customer experience is just to watch and learn. See how companies around the world are conquering common problems and elevating their customer support game.


How UrbanStems delivers happier customers with Zendesk AI

With Zendesk AI in their corner, UrbanStems is streamlining their processes, improving customer satisfaction, and creating memorable moments during their busiest times of the year.

Latest stories

Article
5 min read

Retail’s next frontier: Elevating customer experience with Zendesk AI

Discover how retail businesses are modernizing CX, delivering personalized services, and boosting efficiency and savings with Zendesk AI.

Article
1 min read

Building a successful startup with Elliot Shmukler, co-founder of Anomalo and former Chief Growth Officer at Instacart

Creating your own business isn’t for the faint of heart. Just ask Elliot Shmukler, co-founder of…

Article
3 min read

Going from $0 to $100M ARR in just 18 months with Wiz co-founder Ami Luttwak

A "wiz" indeed, Luttwak discusses how to find success with customers during tough times.

Article
2 min read

Glean founder Arvind Jain—don’t wait to go after enterprise accounts

“Glean” some great insights on closing big deals from day one.

Meet us at the top

Read the Zendesk Customer Experience Trends Report.

Article
2 min read

ShareFile, Levitate co-founder Jesse Lipson: Trust yourself

From bootstrapping through acquisition, Lipson advises balancing conventional wisdom with entrepreneurial spirit.

Article
4 min read

Why “valuation is B.S.” to Truora founder Daniel Bilbao

A startups jack of all trades, Bilbao talks sales, hiring, fundraising, and more on the Sit Down Startup podcast.

Article
3 min read

Virtually Human founder Chris Ebeling: Building the horse before the track

Don't wait until an idea is 100% baked if you believe in where it's going.

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