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What is a customer base? 9 strategies to build and grow it

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Conversational data orchestration for smart, seamless CX

Get a quick introduction to conversational data orchestration powered by Zendesk.

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Meet us at the top

Read the Zendesk Customer Experience Trends Report.

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Zendesk legal terms update 2022

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Rain or shine, new integrations are in season

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Suggestive selling definition and techniques (2023 sales guide)

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Make yourself heard

Join the Zendesk Experience Research Panel and help shape the future of our products.

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Welcome to the CX community: A 5-step guide for new members

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Value selling framework & methodology for 2023

Value selling puts the needs of the customer first. Try this sales technique to increase your chances of success.

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3 ways to deepen trust and build relationships through personalization

Learn how to get personal with comprehensive customer information and build trust across any and every channel.

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Like our demos.

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That’s a wrap: A look back at Zendesk Relate 2022

We loved seeing you at Zendesk Relate 2022. Here are a few highlights—and a peek into what you can still explore online.

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How to create a buyer persona in 6 easy steps: Examples, tips, and templates

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The ultimate sales glossary: 100 sales terms to know

You’ll want to learn these key sales terms so you don’t miss a beat.

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How to use Zendesk for IT

Find out how IT leaders use Zendesk tools to provide IT service consistently, securely, and at scale.

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What is customer satisfaction score? (+ how to measure CSAT)

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