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How to use AI to reduce service costs in manufacturing

Cutting costs without sacrificing quality can be a challenge. Find out how to power up your manufacturing CX with AI.

By Erin Hueffner, Staff Writer

Last updated May 19, 2023

The organizations set to surge ahead in 2025 are those that took bold, early action to…

CX leaders have long been asked to anticipate customer needs, empower agents, and deliver seamless service…

Agents have long battled overloaded queues, inefficient workflows, and the constant pressure to deliver fast, personalized…

Discover how Zendesk AI can help organizations improve their service operations in our latest report, conducted by Nucleus Research.