NICE inContact

NICE inContact CXone, the world’s #1 cloud customer experience platform, transforms your call center software – empowering exceptional agent and customer experiences: every channel, every time. CXone is the first and only platform unifying best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation and Artificial Intelligence—all built on an Open Cloud Foundation. CXone helps organizations of all sizes be the first choice of customers, the first to innovate, and the first-choice employer. Only CXone delivers one unified experience, on one cloud-native platform, with fast onboarding of new employees and capabilities, and embedded AI to keep your team one step ahead.