Deeplinks App by LEAFWORKS
The Deeplinks App for Zendesk makes it possible to call a custom URL right within your ticket.
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6 รีวิว
ไม่ระบุชื่อ
I want to have a link to external user profile on the ticket page. But the placeholder "reviewer.external_id" doesn't work.
Tommy (Anatolii Binkovskyi)
Is it still not possible to add the option to use Full-URLs from a custom field? It is the selling point for me.
Response from developer
almost 4 years agoIn the meantime we added this feature to use full URLs and also added the option to use non-http URLs to open a GUI/Client locally. The app-update is about to be submitted to the marketplace very soon.
John P.
Seems like a nice replacement for External links. I had one problem though. I have a custom field that is a full URL, and the app marks it "invalid" if I try to just enter {{ticket.customfield_12345678}} as the full URL contents. It seems to want a 'https://www.example.com/' at the beginning before it considers the string valid. Interested in hearing the pricing......
Response from developer
over 5 years agoWe've added the option to use Full-URLs from a custom field as task in our backlog. Should be available in the next version of the app.
ไม่ระบุชื่อ
This is great! I'm having some issues adding another row. My [Add Row] button is disabled after adding one row.
Response from developer
over 5 years agoFirst of all thank you for the review! This feature is disabled in the FREE version of the DeepLink App. The PLUS version (paid app / month / account) is available soon wihin the Zendesk Marketplace.
Dan Blum (Customer Support)
This app is so simple and helpful, we love it! Bonus points for the ability to customize the color :)
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