Events
Our events are the best part of your work day. We host trainings, webinars, and conferences that you’ll actually want to stick around for.
Mar 25 - Mar 27
Registration is open for Zendesk Relate 2025
ARIA Resort & Casino in Las Vegas
Join the leading CX event of 2025, March 25-27, at the ARIA Resort & Casino in Las Vegas, where AI innovation and customer experience meet. Lock in special pricing with early registration.
Register now
Aug 22
AI and the future of CX
ONLINE | AUGUST 22, 10AM PT/1PM ET
Discover how AI is set to reshape customer experience by 2027. Together with CCW we will discuss what AI means for CX agents—and what actionable steps your organization can take now on the road to AI automation.
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Explore the future of intelligent EX
Virtual | On-Demand
Join us for our first-ever EX Trends webinar on June 11th, where AI meets the future of work, empowering IT and HR leaders with strategies for an efficient and data-driven employee experience.
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CX Trends 2024
Virtual Event | AMER
The sixth annual CX Trends report is here. Now, it’s time to dive deeper. During this event, we’ll dig into the ten trends leaders must understand in order to deliver intelligent CX this year.
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21
Aug
Demo: Put AI in charge of quality control with Zendesk AI
Online | 9 AM PDT
Join our live demo to see how Zendesk QA automates quality assurance. Discover how AI can elevate your support by reviewing interactions, providing insights, and offering systematic coaching to enhance customer experience and loyalty.
Register now22
Aug
AI and the future of CX
ONLINE | AUGUST 22, 10AM PT/1PM ET
Discover how AI is set to reshape customer experience by 2027. Together with CCW we will discuss what AI means for CX agents—and what actionable steps your organization can take now on the road to AI automation.
Register now25
Mar
Registration is open for Zendesk Relate 2025
ARIA Resort & Casino in Las Vegas
Join the leading CX event of 2025, March 25-27, at the ARIA Resort & Casino in Las Vegas, where AI innovation and customer experience meet. Lock in special pricing with early registration.
Register nowShowing 3 out of 3 events
Showcase São Paulo
São Paulo | 13 August 2024
In this day full of content and connection, you will delve deeper into the new era of exceptional experiences alongside a great CX team. Get ready for a day of exchanging knowledge with executive decision-makers from the areas of CX, IT, HR and Operations, and expand your potential to deliver truly exceptional experiences.
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Showcase Tokyo
Tokyo | July 31st, 2024
Zendesk’s largest forum in Japan, helping companies grow through business strategies that utilize AI. In addition to cutting-edge AI technology and CX/EX trends, we will introduce future strategic developments. We will deliver a wide range of content, including case study presentations by rapidly growing companies such as Adastria and a social gathering for participants! At the product booth, you can also experience Zendesk's latest AI functions. Please come and visit us.
Watch nowExplore the future of intelligent EX
Virtual | On-Demand
Join us for our first-ever EX Trends webinar on June 11th, where AI meets the future of work, empowering IT and HR leaders with strategies for an efficient and data-driven employee experience.
Watch now
Next Level CX: Getting started with Zendesk AI
Virtual | On-Demand
This Jump Start product demo introduces you to all the AI-powered features Zendesk has to offer. It also shows you how to leverage these features to achieve your business goals and walks through the key items you need to set up in less than 10 minutes.
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Next Level CX: How to optimize your CX operations with AI
Virtual | On-Demand
Learn how to resolve issues faster without sacrificing quality, optimize team productivity, and unlock greater quality and efficiency for self service - all powered by automation, machine learning, and generative AI.
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Next Level CX: Getting started with Zendesk QA
Virtual | On-Demand
Watch this 10 minute demo video on the Zendesk QA (formally Klaus) tool and learn how to get started with your trial. Don't just stop at optimizing productivity - improve service quality. With QA + WFM, you will be able to unlock the power of everyday customer interactions to deliver consistently better customer service quality and increase loyalty.
Watch nowShowing 6 out of 100 events