How to Build a True Omnichannel Customer Support System

Available On-Demand

About

The Omnichannel revolution is here. Each 30-minute webinar, in this 3-part series, focuses on a unique aspect of omnichannel support, from strategy to implementation.

In part 2, learn how to configure The Zendesk Suite from start to finish. Our Product Marketing Managers will walk you through how to get set up so you can start to unify your customer conversations seamlessly.

In this webinar we discuss:

● Steps to integrate and how to use The Zendesk Suite
● Demo of The Zendesk Suite experience from the end user, agent, and admin perspective

After watching, check out part 3. If you missed part 1, you can see it here.

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Speakers

Abhiroop Basu

Abhiroop Basu is a Senior Product Marketing Manager at Zendesk where he helps deliver clear, insightful, and innovative messaging to our customers.

Emily Vince

Emily Vince is a Senior Product Marketing Manager at Zendesk, focusing on Zendesk Talk. She loves helping customer service teams improve how they deliver support on the most personal of channels - the phone.