Studio by Knots

Studio by Knots has made it easier to keep our ticket data in sync across systems. It’s consistent, dependable, and helps ensure that our information is always up-to-date without needing manual intervention.

Syncing ticket updates automatically has saved us so much time. Everything stays organized, and we don’t have to double-check data anymore.

Studio by Knots has made managing our ticket data so much easier. It keeps our CRM and Zendesk updated. We no longer have to worry about manual updates or errors, plus, it’s saved us a lot of time. If you need a tool to keep your data in sync, this is a great choice.

Before finding Knots team & getting introduced to their Knots Studio product, we thought Zendesk wasn't going to be the right Support solution for us & we were stuck. Knots team helped us overcome all the limitations we found when it comes to building an advanced integration with our CRM & other external systems because it allowed us to write small programs to achieve our goals and synchronize between Zendesk & other systems & The support from Knots team was very valuable to us as they offered many ideas & solutions & also helped us implement them during the onboarding phase.

Outdated data in our support system was causing delays in resolving customer issues. Studio by Knots helped by automatically syncing ticket data with our backend, so everything is updated in real time. This has made it easier to handle support requests more efficiently.