Apps install directly into your account
The app is really helpful and plugging gaps in ZD's capabilities. For us it was ensuring translation and ticket language tagging on tickets from DMs, via an OAPPS integration. This was to ensure dynamic content translation worked in macros. The set up was a little fiddly but: a) the team were phenomenally hands-on, helpful, and clear when assisting on the coding of this b) once set up, it works a dream! We had a few blips but the team were really responsive on email and very available for calls to help smooth this over