Viibe for Chat

ViiBE is a video-assistance and ticketing webapp designed for help desk support

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

App Details

Works with
Chat
Installs
25+
Author
ViiBE Communication
Version
1.0
Price (USD)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details

Apps install directly into your account

What people are saying

5.0

(18)
18 reviews
Benoit Chartron
over 3 years ago

ViiBEE est une excellente application ! Elle me permet au quotidien dans mon activité de conseil, de mieux comprendre le besoin du client, un vrai plus au quotidien C'est un vrai gain de temps et d'efficacité

Anonymous
almost 4 years ago

Escalating complex customer service calls with ViiBE has really helped us boost our first call resolution rates and customer satisfaction rates. We are happy to keep using ViiBE!

Anonymous
almost 4 years ago

ViiBE’s video archives have helped us train new recruits quickly so they can handle complex customer problems on their own. Great knowledge management tool!

Sébastien Mazodier
almost 4 years ago

ViiBE est une très belle application. Nous avons commencé à l'utiliser pour aider nos clients à trouver des solutions pratiques sur les chantiers du BTP. Cela fonctionne très bien. Dans le contexte COVID actuel, la solution ViiBE est un vrai plus pour aider nos utilisateurs et nos équipes.

Anonymous
almost 4 years ago

ViiBE makes it easy for our support agents to provide better customer support! Our agents can launch free ViiBE video calls simply by clicking a button that is directly integrated into our Zendesk tickets.

Displaying 5 of 18 ratings

More ratings

Get your app in The Marketplace

Find out what it takes to get your app on the digital shelves