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Deliver beautifully simple service with Zendesk AI Agents

Powering over 10,000 AI customers and counting

Genom att lämna ut mina personuppgifter samtycker jag till att Zendesk samlar in, behandlar och lagrar mina uppgifter i enlighet med Zendesks integritetsmeddelande.

Trusted by 100,000+ companies

Liberty logoShopify logoSquarespace logoUber logoStanley Black & Decker logoTesco logoLush logoIngram Micro logoGrubHub logo

Take a quick tour

Join the world’s leading service teams. Our service solution provides everything you need to deliver exceptional support and effective resolutions, ensuring a seamless experience for your team and your customers.

See Zendesk in action

See how a furniture store provides great customer support with Zendesk.

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Perfect the customer experience

Thrasio
“Most businesses are sitting on a data gold mine within their customer profiles. We use Zendesk...to get data on customer interactions that no one else is collecting.”

Gershwin Exeter

Vice President of Global Services

Read customer story
Liberty
“With Zendesk AI, I’m seeing an exciting opportunity to streamline and be more efficient. That will allow our team to have more time to work on projects of importance to the business, be it driving revenue or new sales channels.”

Ian Hunt

Director of CX at Liberty London

Read customer story
Khan Academy
“Zendesk’s integration capabilities, flexibility, and feature depth allow me to be creative with how we’re using it. And they let us scale in really interesting and powerful ways.”

Laurie Leduc

Head of Community Support

Read customer story
ZeroFox
“The workflows we built in Zendesk Suite allowed us to achieve or exceed customer expectations in handling urgent issues.”

Caitlin Wood

Vice President of Customer Operations

Read customer story
Thrasio
“Most businesses are sitting on a data gold mine within their customer profiles. We use Zendesk...to get data on customer interactions that no one else is collecting.”

Gershwin Exeter

Vice President of Global Services

Read customer story
Liberty
“With Zendesk AI, I’m seeing an exciting opportunity to streamline and be more efficient. That will allow our team to have more time to work on projects of importance to the business, be it driving revenue or new sales channels.”

Ian Hunt

Director of CX at Liberty London

Read customer story
Khan Academy
“Zendesk’s integration capabilities, flexibility, and feature depth allow me to be creative with how we’re using it. And they let us scale in really interesting and powerful ways.”

Laurie Leduc

Head of Community Support

Read customer story
ZeroFox
“The workflows we built in Zendesk Suite allowed us to achieve or exceed customer expectations in handling urgent issues.”

Caitlin Wood

Vice President of Customer Operations

Read customer story
Thrasio
“Most businesses are sitting on a data gold mine within their customer profiles. We use Zendesk...to get data on customer interactions that no one else is collecting.”

Gershwin Exeter

Vice President of Global Services

Read customer story

Our award-winning service solution

Recognised by industry leaders

The complete customer service solution

Bring together customer conversations from all channels, giving agents the context they need. Access dashboards and data easily for better service quality. Start resolving requests automatically from day one with Zendesk AI.

Make employee service effortless

Our employee service solution with Zendesk AI makes it simple for teams to get the help they need and stay efficient at scale.

Return on investment

Maximise your ROI

You’ll save time and money with Zendesk. But don’t take it from us – take it from Forrester. Their Total Economic Impact™ (TEI) study showed a 286% return on investment over three years.

Read the full report
  • Improve time to value

    Zendesk works out of the box. Solve customer problems right away, rather than configuring complex software.

  • Reduce effort per ticket

    Self-service and automation deflect up to 15% of agent contacts. Resolve remaining tickets faster with rich customer insights.

  • Keep costs down

    You don’t need an army of developers to start using Zendesk or an influx of agents to keep using it. Efficiency and automation are baked in.


286%

average ROI

Customers achieved over three years

$20

million

Net present value customers reached over three years

2

months

Time it took for customers to receive payback

The #1 service solution

Powering 100,000+ of the best customer and employee experiences

Liberty logoShopify logoSquarespace logoUber logoStanley Black & Decker logoTesco logoLush logoIngram Micro logoGrubHub logo