Building a digital help desk and transforming the way agents, colleagues and customers interact is both an art and a science. As a Zendesk partner, we provide bespoke solutions to enable organisations to support and maintain a single view of customers. We have delivered far greater value than simply omni-channel care. We think, create, develop, and deliver in a way that accelerates growth and transforms the way organisations interact with customers.
Professional Services We help organisations realise the full potential of Zendesk through a professional approach to the design, build and on-boarding of an omni-channel help-desks that can immediately create brand differentiation and competitive advantage.
Our Zendesk services proposition is designed to help you create a more nimble and agile help-desk transforming the way in which support is delivered to smart customers in multiple channels.
Development & Technical Services As SaaS technologies sit at the forefront of enterprise technology stacks, integrating legacy software into Zendesk’s cloud-based layer is an imperative.
By creating customisations, software integrations and building bespoke plug-ins and extensions with Zendesk API, we can genuinely create USPs and advantage in specific vertical markets
