Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Information om app
Fungerar med
Support
totalt antal installationer
5+
Författare
Blitzz
Version
2.0.1
Pris (USD)
Free to install
Additional fees may apply
See pricing detailsSome apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Apparna installeras direkt på ditt konto
Hur går snacket
1 recension
Anonym
12 months ago
Our team utilizes this to integrate to Blitzz without having to leave the agents' home base of the Zendesk interface. Links to the agent's license in Blitzz. Allows us to connect to customers for verification and troubleshooting purposes in real time. I like that it posts an internal note with Blitzz session details to the ticket. One thing to note is that the app itself is only accessible from an existing ticket, in order for it to link the details to that ticket. So it won't appear on an unsubmitted new ticket.