Help Desk Migration | Import

Zendesk data migration: fast, easy, reliable

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

Help Desk Migration service takes the difficulty out of data migration. So you can migrate customer service data from any platform to Zendesk. Or consolidate your multiple Zendesk accounts easily.

Data Migration Tool for Zendesk

ZENDESK IMPORTER BENEFITS

  • Flexible migration: fully automated DIY or customized to your specific requirements
  • Free Demo: test Zendesk data importer by transferring 20 randomly selected records
  • Demo with custom data: hand-pick 20 records by ID for your test migration
  • Custom fields import: create custom fields in our importer and map source custom fields
  • Agent matching: match support agents and groups. Use a default agent for inactive agents to replicate their data
  • Preserve relations between migrated records
  • Out-of-the-box customization:
  • Migrate inline images as ticket attachments
  • Add a new tag to migrated tickets
  • Migrate language versions of your KB articles
  • Attachments migrate by default; you can skip them to save Zendesk storage
  • Import the newest records first
  • Migrate side conversations (for Zendesk consolidation)
  • Choose a suitable service service package to get all required migration options available
  • Concierge migration service: our expert will set and run your Zendesk import
  • Offshore and on-shore Zendesk data migration available
  • FA2 supported and SOC 2 Type I
  • Control who can access your migration project

WHAT YOU CAN MIGRATE AUTOMATICALLY

Replicate data with our Zendesk importer to

  • import tickets
  • import contacts
  • import users
  • import companies
  • import attachments
  • import notes
  • import custom fields
  • import side conversations
  • import knowledge base

Need non-standard settings for moving your data to Zendesk? Contact us for a Custom Zendesk data migration. Zendesk Data Migration

MOVE YOUR DATA TO ZENDESK FROM

Gmail * Outlook * Freshdesk * Freshservice * HubSpot Service Hub * Intercom * Jira Service Management * Kayako * Dynamic 365 * ServiceNow * Deskpro * Gorgias * HappyFox * Kustomer * LiveAgent * ManageEngine * Zoho Desk* Salesforce Service Cloud * SolarWinds * SysAid * Dixa * Halo Service Solutions * Groove and across 76 platforms.

CONSOLIDATE YOUR ZENDESK ACCOUNTS

Help Desk Migration offers your Zendesk to Zendesk data integrating if you need to move several Zendesk instances or replicate data on a single Zendesk account.

Zendesk Migration

Zendesk Migration

Get started with Zendesk import today!

App details

Works with
Support
Price (USD)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details

What people are saying

5.0

(136)
131 reviews
Sylvain Enjalbert
5 days ago

We had to move from a zendesk instance to another one. The ability to use that tool, to test at will on the demo helped so much to deal with the stress. On top of that, the support is proactive and reached out to help on some issues, proposing solutions that actually worked. Thanks.

Sam Schlicht
6 days ago

We're a global NGO and used the app to migrate 10k+ Trengo tickets. It's an easy-to-use tool backed by a thoughtful and responsive support team — I would have no hesitation about recommending it to others.

Carolina Sola
7 days ago

We used this service to migrate 63k tickets from Freshdesk to Zendesk. The process was very easy, from the demo to the support we needed, everything was very efficient and fast. We didn't have any problems. We are very happy and recommend the Help Desk Migration service.

Angus (Admin User)
15 days ago

Great service from Yaroslav & Elvira. They were super responsive and proactive, monitoring my demo migrations and proactively resolving issues. This was a tough migration from Front to Zendesk and despite the limitations (which I think are mainly from the Front API rather than the tool), resulted in a pretty successful migration.

Anonymous
23 days ago

We recently used Helpdesk Migration Tool to migrate a large volume of critical data between systems, and I cannot emphasize enough how exceptional this tool is! From start to finish, the process was straightforward, efficient, and stress-free. Key Highlights: 1. Ease of Use: The interface is incredibly intuitive, even for team members with minimal technical expertise. Setting up the migration required only a few steps, and the software provided clear instructions at every stage. 2. Speed and Efficiency: What could have taken weeks manually was completed in days. The software handled bulk data with remarkable speed, without compromising accuracy or performance. 3. Error Handling: One of the standout features was the real-time error detection, via the demo and logging. It not only flagged inconsistencies or failures, they were followed up with via email the result and a solution, which saved us a ton of time. 4. Customization Options: The flexibility to map fields and customize the migration process was a game-changer. We were able to tailor the workflow to meet our exact requirements without hitting a single roadblock. 5. Customer Support: The support team was phenomenal! They were prompt, knowledgeable, and genuinely invested in ensuring our success. Their quick responses to our queries were a testament to their commitment to customer satisfaction. 6. Reliability: We didn’t encounter a single instance of data loss or corruption. The integrity of the data was preserved perfectly, which gave us complete confidence in the tool. Helpdesk Migration Tool has set a new standard for data migration tools. If you're looking for a solution that combines power, reliability, and user-friendliness, this is the one to go for. Highly recommended to anyone facing the daunting task of moving data—this software will make it a breeze! Bravo to the team behind this incredible product!

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Response from developer
22 days ago

Thank you so much for your kind words and detailed feedback! We're thrilled to hear that the Helpdesk Migration Tool met your expectations in terms of speed, ease of use, and support. It’s great to hear our customization options and support team exceeded your expectations. Thank you for choosing our migration service!

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