Cx Moments Auto QA for Chat

CXMoments QA is what we have been looking for when it comes to review of sentiment and overall pulse of our experience. The speed of the return of data is impressive. Easy to use and setup, this is a must for our robust team and volume. Looking forward to seeing the improvements we make due to the ease of access to our results. Their customer service and onboarding are delightful as well.

The CX Moments team provide one of the highest levels of customer service I have experienced. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for me to make informed decisions quickly, minimising wasted time, they will go the extra mile at every stage. I would recommend them unreservedly.