Common use cases
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Great customer support is tied to the customer, not a desk. Zendesk native mobile apps are built for team leaders, agents, and those rolling stones who can't sit still.
Agents can catch up with tickets, clean up their queue, and free up their workflow (and mind).
19
Number of Agents
~1000
Monthly Tickets
“Zendesk Support looks great and operates with ease. It allows us to work smarter and stay focused. My agents are happy.”
Sharon Steptoe-Smith
IT Administrative Coordinator at The Wharton School
Browse the site visitor list to proactively start chats
Serve multiple chats at once and avoid keeping customers waiting
Just as cool on your couch as on a mountain.