Milo

Milo is a beautiful and highly customizable theme for Zendesk Guide. It is designed to serve as a solid foundation on which to build an amazing knowledge base for your customers.
*Requires Guide Professional or above

About the theme

Milo is a beautiful, professionally designed Zendesk theme that's packed full of features, including a prominent search bar displayed within a hero section, custom and category blocks with optional icons on the Home page, call-to-actions and much more. Everything can be branded and customized without code, making it easier than ever to launch a new help center that will delight your customers.

One theme, unlimited possibilities

Premium functionality that would normally cost thousands of dollars is included for free so you can get the very most out of the theme and your Zendesk help center. Discover what makes Milo different today by starting a free 14 day trial!

Customizable Zendesk themes

Not a developer? Not a problem! Branding and customizing our themes is easy.

We've pushed theme settings to the absolute limit, giving you the ability to completely change the look-and-feel of your help center to match your company brand guidelines through no-code configuration. Our team has made the tough design decisions so you can focus on what's important: delivering an amazing help center and self-service experience to your customers.

Zendesk themes that can be customized without code

Add functionality to your Zendesk help center

All of our themes include our collection of premium extensions for Zendesk Guide for free. Advanced navigation options, video library functionality, configurable notification and more can be added with a click and, best of all, absolutely everything can be customized. Why pay hundreds or even thousands of dollars for advanced functionality when you can get it for free with every one of our themes?

Ready made UI elements for your Zendesk help center

Our premium Zendesk themes are unique in that they're built on top of a powerful theming framework that allows elements and even entire layouts to be easily copied and pasted from our ever-growing library of help center UI patterns. You will not find this level of flexibility or control anywhere else!

Highly extensible Zendesk themes

Article formatting elements for Zendesk themes

It's not just the page layouts that get special treatment. Our range of content and interactive elements like tabs, toggles and carousels apply structure to your articles making them more accessible and attractive to your visitors.

Designed and built by professionals

The quality of our themes goes well beyond what you and your customers see. Our themes are built to the latest web, UX and accessibility standards by top-notch web developers. As a result, they are fully responsive, accessible and easy to maintain and extend.

Zendesk theme features offered by Zenplates

Modern and responsive help center themes for Zendesk Guide

Trusted by the best

Our themes and extensions are used by thousands of companies around the world just like yours. The quality of our software, service and support is second to none and evident from our 5 star average rating in the Zendesk Marketplace.

Zenplates has thousands of satisfied Zendesk customers around the world

We also design and build custom Zendesk themes and apps and have partnered with hundreds of companies to bring their help center visions to life. If you’re looking for a professionally developed custom theme along with expert advice and guidance around UX best practices, we’d love to hear from you.

Support when you need it

Our friendly support team is available to help answer your questions at any time in a fast and friendly manner because free ongoing premium support is included with every purchase. We also offer extensive documentation and guides covering common theme branding and customization activities on our website.

Ongoing support for your Zendesk Guide theme

We stand by our products and offer a lifetime warranty on all themes, extensions and custom work giving you complete peace of mind.

No hidden costs or restrictions

All of our prices are one-off and there are absolutely no ongoing costs. We also don't place any restrictions on how you can use your theme, as a free multi-brand license is included with every purchase.

Competitively priced themes for Zendesk Guide

You can now also get our collection of 29 themes for just $995, exclusively through our website!

Our Complete Package of premium Zendesk themes gives you access to all of our themes, including future releases, saving your thousands of dollars. Now you can take the stress out of choosing a theme, create multiple branded help centers, copy elements or pages between themes or simply change themes more often without having spend anything more.

The Zenplates Complete Package containing all Zendesk themes and extensions

Price (USD)
Standard license
Standard license
Provides a pre-built theme that you can enable directly in your Help Center. Standard licenses don't provide access to the source code and only allow preconfigured settings.
: $ 299
Developer license
Developer license
Provides a pre-built theme with access to the theme code, meaning you can customize the theme to your needs. Available for Guide Professional and Enterprise only.
: $ 489

What people are saying

5.0

(4)
4 reviews
Lukas Krainz
about 1 year ago

We bought the theme (developer licence) a couple of days ago and were super fast with setting it up. Between i had some questions via e-mail. I got a response every day. Amazing support and an amazing Theme. We are super happy with the product and looking forward to bring our support to the next level. So 5 from 5 stars ⭐️⭐️⭐️⭐️⭐️

Norm Van Eeden Petersman
about 2 years ago

This is a fantastic theme that works really well - presenting information very effectively and containing the right amount of customization options to make your support system work really well. Dave from Zenplates is fantastic to deal with - he swiftly responded to a request for help with an upgrade to Developer (which we did to unlock a few extra customizations that are necessary for our use-case - many users will be well-served with the Standard License) and he helped us right away. The Backstory: We were using the default Copenhagen theme and it was dull, uninspiring, and constricting. For over a year, the site was seeing less and less use and internally we lacked enthusiasm for the whole platform. We talked about ending our use of Zendesk as recently as December. I started looking into the benefits we'd find if we upgraded our theme and stumbled across Milo. As soon as I worked in the preview customizer, I realized that this was a game-changer. This fresh, clean, and compelling theme made all the difference and now we are back in action!

Anonymous
over 2 years ago

I'm here to rave about Dave. He has been answering the Zenplates support email with prompt, thorough, and incredibly helpful answers to all of my many detailed questions. Between Dave's patient support, the extremely thorough documentation, and intuitive theme settings, I've been able (as a non-developer) to make my way through the developer-license code edits we needed to make the theme truly ours. I'm very glad we found Zenplates, as it allowed us to build a custom-feel help centre for a much lower cost and quicker timeline than if we'd been forced to create one from scratch with a team of developers!

Rachel Scriven
over 3 years ago

I am beyond delighted with zenplates and the Milo theme. I am part of a small company, and using zenplates has allowed me to make our support centre a vastly improved and smoother experience, without me needing to have coding and web formatting knowledge. The "off the shelf" template makes it really easy to test and get 90% set up quickly - with an inevitable bit of customisation to actually make it work exactly as we needed it to. Dave at zenplates has been AMAZING. It’s truly rare to find tech solutions that are both well priced and with such great and personal service. It made the set up so much more enjoyable to be able to reach out with questions about what was and wasn't possible - especially when solution and options were handed back super fast. Thank you guys so much for what you do! Zendesk is a powerful system but it really doesn't work hard enough at the customisation piece. I would be stuck with a totally different support site if not for you.

Displaying 4 of 4 ratings

If you like what you see, talk to Zenplates, Zendesk Partner about your project.