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Code Monkey is part of our *Media collection*, a set of specific themes focused on the entertainment, news, and app industry.
Code Monkey is a fun theme to collect all technical information: from code documentation to technical guides, or API or complex app information.
Unlike any other Zendesk theme, the Code Monkey theme offers specific features for code display and documentation. Zero coding, zero charge, maximum impact.
Your help center, your brand. Play around with different styles and designs to reflect your unique identity. Adapt colors, images, icons, fonts, and logos: our theme offers easy customization without coding.
This is what you get out of the box:
Save time and money with our extended out-of-the-box functionalities. Make your help center content more accessible with popular searches, promoted articles, recent activities, ‘articles in this section’, and so on.
Our theme is optimized for every screen, no matter the device your readers are using to find their answer - phone, tablet, or desktop. Our intuitive design makes it easy for customers to find the answers to their questions in no time.
Your brand is unique, and so is your help center. Impress your customers with a clean, contemporary look based on modern design principles.
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Our themes are updated regularly to support new Zendesk features and capabilities. Have any questions about this theme? Feel free to contact us.
Our custom themes offer a fully tailored help center to match your Brand ID. We’ll create a help center from scratch so you can profit from a unique design. Provide us with a mock-up, or we’ll make one for you. With 3 revision rounds included, we’re sure we’ll get it right.
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Premium Plus is your guide to a better customer experience. As a Master Partner of Zendesk, Aircall, and Certainly, we provide you with the right processes, tools, and setup to deliver the best possible service to your customers in no time. Anytime and anywhere.
Find out more on our website →
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Feel free to contact us or book a meeting with our experts.
The theme is great, lots of functionality and a clean design. Working with the vendor who created this theme (Premiumplus) has been a poor experience. I noticed a bug in the theme and struggled to get responses from PremiumPlus. I had to email their exec team just to get a response. And when they did finally get back to me, they provided little to no information, explanations or expectations. Very poor customer service experience.
Hi Aaron, Thank you for your kind words about the theme’s design and functionality, our team truly puts a lot of effort into making it the best it can be. I’m really sorry to hear about your frustrating experience with our customer service. I understand how important quick and clear communication is, especially when you're dealing with a bug. The delay in our response and the lack of updates on the review process definitely didn’t meet your expectations or ours. I appreciate your patience and persistence in reaching out to us. We did respond the next day after your follow-up, but it’s clear that wasn’t soon enough. The issue you reported was fixed quickly, but the theme update needed a review, which unfortunately takes longer than any of us would like and is out of our control (needs to be done by Zendesk). We’ve noted your feedback, and we’re looking into how we can improve our response times and keep you better informed in the future. We’d love the chance to show you that this experience was an exception. If there’s anything else we can help with, please don’t hesitate to reach out directly. I’m here to make sure things go smoothly for you moving forward. Best, Kurt Pinoy - CEO - premiumplus.io
This theme allows fantastic control over Zendesk Guide being used as a document library, which expandable/collapsable sections on the left-hand side that show any and all Categories/Sections as well as Articles that have been created. Most other themes don't allow the full hierarchy of the KB content to shine, but the Premium Plus theme here does. It transforms Zendesk Guide's look and feel to be more geared for teams with deep tiers of documentation, that can be easily navigated, and obvious to show to customers how the Knowledge Base is organized at all times. There is also a ton of flexibility on the UI side of adjusting the template, so you can keep the styling of the KB modern and engaging. The PremiumPlus team is also really helpful with questions on how to use this theme or make adjustments to the admin layer of Zendesk generally. Really looking forward to seeing what updates are coming, as well as other themes the team has in store!
Hi Russ, Thank you very much for this top review! It gives our team a boost every time we get such feedback back and it encourages us to even better guide companies with our Zendesk best practices, tools, apps and Themes. Awesome that you recommend us within your network and we are looking forward to work together on many more great opportunities with you. Kurt Pinoy - CEO - premiumplus.io
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