Cloudfresh⛅️ is a Global Zendesk Premier Partner specializing in implementation, migration, integration, audit, administration, support, and training for the best-in-class cloud solutions since 2017. We're into products for cutting-edge cloud computing, unique location and mapping, seamless collaboration from anywhere, peerless customer service, and innovative DevSecOps.
Being a Zendesk Authorized Implementation Partner, we empower you to adapt to changing customer expectations and align your teams and technology around what matters most — the customer. Together with Zendesk, we’re guiding you to the future of customer experience, where you drive better conversations, maximize agents' efficiency, and adapt to change faster.
Our services
- Implementation
- Audit and consulting
- Integrations development
- Setting up the essentials
- Trainings and demo-sessions on how to use Zendesk
- Advancing businesses with AI in customer support and chatbot solutions from strategy to implementation.
Our team will be happy to build the best customer experiences for your company with all Zendesk Product range: Zendesk Support, Sell, Sunshine Platform, Marketplace apps, and integrations. To make your experience even more seamless, we’re ready to support you with the following integrations: various communication channels, phone systems, CRM systems, databases, and other infrastructure.
Why Cloudfresh?
At Cloudfresh, we put ourselves in your shoes and act as a vital link between your company and cloud technologies. With ease, we take on the responsibility to get the most favorable terms from a vendor based on your business needs and provide the utmost care at each stage of the journey with the solution.
Our experience with Zendesk solutions in numbers:
- 65 Companies became the champions of CX with our team
- 1223 Professionals are leveraging solutions provided by us
- 16 Our Zendesk customers' countries span around the globe
In addition, we can provide you with the convenience of flexible payment options and currencies.
Let’s make your customers happy together. Drop us a line if you have any questions - we’ll be more than happy to help.
Accreditations
What people are saying
17 reviews
Nazar Kuzmych
Great experience! Thanks to Cloudfresh team for training and support.
Asta Mineike
Cloudfresh has been an excellent partner in helping us optimize our use of Zendesk. Their team supported us in launching our Help center, resolving various issues, and conducting a audit to improve our workflows. They also provided valuable admin and agent training, which enhanced our team’s efficiency. The Cloudfresh team was highly responsive to our needs, offering tailored solutions that fit our requirements. We’re very satisfied with the service they provided and can confidently recommend them as a reliable and knowledgeable partner.
Adriana León Lacal
Cloudfresh has been an excellent partner in helping us optimize our use of Zendesk. Their team supported us in launching our Helpdesk, resolving various issues, and conducting a audit to improve our workflows. They also provided valuable admin and agent training, which enhanced our team’s efficiency. The Cloudfresh team was highly responsive to our needs, offering tailored solutions that fit our requirements. We’re very satisfied with the service they provided and can confidently recommend them as a reliable and knowledgeable partner.
Administrátor Help Desk
We had 3 meeting in total and all of them were very useful to set all settings in our ZENDESK app. I appreciate their effort to help us, so I can fully recommend this kind of service.
Anonymous
I want to express my gratitude to the Cloudfresh team for excellent service! They professionally helped us to set up and connect to Zendesk. Their quick response to our requests, clear understanding of our needs, and exceptional support during the integration process made our collaboration with Cloud Fresh pleasant and productive. I recommend to everyone looking for a reliable partner for implementing Zendesk to turn to the Cloudfresh team!
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