Solvvy's conversational AI and support automation works seamlessly with Zendesk to reduce tickets, improve agent productivity, and deliver an effortless, personalized service experience.

Solvvy is Conversational AI for customer support that delivers the modern, effortless help experience consumers want. Our automation and next-gen chatbot platform delivers fast, satisfying resolutions for customers, improves agent productivity, and uncovers valuable insights that empower Support leaders.

Leading companies choose Solvvy to ensure their customers get the personalized service and instant, expert answers they expect. Trusted by leading brands like HelloFresh, Vimeo, Under Armour, and Ring, Solvvy delivers a brand-boosting customer experience that lightens the load for support teams.

Solvvy is your digital teammate, available 24/7 to give customers fast, personal help and boost your support team’s productivity.

Show customers you understand them Let Solvvy intelligently detect what customers actually need (however they express themselves) to help them resolve issues quickly and accurately every time.

Guide people to a satisfying resolution faster Help customers across a host of channels - web, mobile, and social - providing personalized conversations and intelligent routing to the right support channel or agent.

Turbo-boost agent productivity Empower your agents with the context of each Solvvy conversation to help deliver faster and smoother assistance.

Spot problems a mile away Use insights from customer interactions to discover what’s working (and what isn’t) in your business and quickly nip any issues in the bud.

Effortlessly deploy and maintain – without coding Let your engineers sit this one out. There’s no complicated setup or upkeep, so your team can focus on helping customers.

Support your customers at scale Give your customers fast, intuitive help no matter how quickly your company is growing. Solvvy helps you deliver top-notch service without hiring hordes of new agents.

Visit Solvvy to learn more or sign up for a demo!

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Regions
Global
Partner type
App Developer

What people are saying

5.0

(3)
3 reviews
Juliet De Amicis
almost 5 years ago

With the help of Solvvy, we've decreased our tickets between 30% and 40%, so we'd probably have to hire a whole lot more people if we didn't have them to back us up! It's an excellent tool for surfacing information to your customers and for learning what content is most relevant.

Anonymous
almost 5 years ago

Solvvy is an easy to implement customer first support AI tool. Solvvy does an amazing job of understanding the customer's intent and providing curated help center information. This ensures your customers get exactly what they need to know in a few sentences. Solvvy also helps you understand what knowledge base content is missing our outdated, keeping your future customers informed and happy.

Anonymous
almost 5 years ago

Solvvy is a great tool to utilize in streamlining CS flows. Consider it your first line of defense or offense when customers need a quick answer and do not want to be bothered through their shopping experience. It is easy and quick to implement as well as very intuitive as it learns your flows. Solvvy has helped us support customers during peak times as well as driven a better experience for those who do not want to interact with an agent.

Displaying 3 of 3 ratings

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