Help Desk Migration by Relokia

Ternopil, Ukraine | 10000 projects | 10 certifications
Help Desk Migration by Relokia is your comprehensive solution for smoothly importing customer service data from one platform to another. As a Zendesk Solution partner, we help you migrate and keep all information intact, from tickets and related data to knowledge base articles.

With thousands of migrations behind, we at Help Desk Migration the specific business requirements of different industries. So we are here to help you with migration planning, mapping setting up, filtering and customization to meet your specific requirements.

Help Desk Migration as a Zendesk Advanced Partner

Help Desk Migration offers a straightforward approach, facilitated by our Migration Wizard, which demands no coding expertise. Simply log in, configure your migration settings, run testing, and execute the Full migration when you're prepared.

Help Desk Migration Workflow

We understand the importance of your data. Our migration tool guarantees the integrity and accuracy of your transferred information, and our flexible options ensure that everything is transferred exactly as you want it.

Features & Options offered by Help Desk Migration

  • Expert guidance and services to ensure your data is migrated accurately.
  • The pricing depends on the number of records needing transfer so that you can set your budget effectively.
  • Custom development services to tailor solutions to specific migration requirements or import alterations.
  • Pre-built automation, such as adding tags, skipping attachments, or transferring content translations of help center articles.
  • Intuitive data mapping allows users to match default and custom fields easily, maintaining all the relations.
  • Run unlimited free demos to test different settings and mappings.
  • Dedicated live support is available to guide you and assist you when it is needed.
  • Migrate knowledge base articles and language versions between platforms easily.
  • Data security is prioritized throughout the migration and ensures compliance with global & industry security standards.
  • Customize the data transfer with robust filtering based on creation date, tags, or custom fields.
  • Concierge migration streamlines the import process, including planning, records mapping, and automated data transfer.

Why choose Help Desk Migration?

Help Desk Migration Benefits

What industries use our services?

Help Desk Migration serves a wide range of industries where help desk software is used to manage customer support, technical assistance, and other related functions.

Help Desk Migration Industries

What our customers say?

Help Desk Migration facilitates the seamless data import between different help desks, service desks, PSAs, and ITSMs, enabling businesses the smooth data moving while maintaining their support operations.

Help Desk Migration Customer Testimonial

Help Desk Migration Customer Testimonial

Help Desk Migration Customer Testimonial

Visit for more customer use cases and success stories.

Help Desk Migration streamlines your help desk platform migration, simplifying the process for you. Begin your free trial today and enjoy seamless data transfer!

Accreditations

Badge: Advanced Implementation PartnerBadge: Advanced Solution Partner
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Services offered
Data Migration
Development Services
Design/Guide Theming
Reseller
System Integrator
Regions
Global
North America
Western Europe
Eastern Europe
Partner type
App Developer
Solution Provider
Implementation Partner
Referral Partner
Business Service Provider

What people are saying

5.0

(3)
3 reviews
Neil Parker
7 months ago

Our project required migrating Zendesk Guide content from one Zendesk Brand to another. Relokia's Help Desk Migration tool made this super-easy. Having the free trial option to see how it will work is really helpful for decision-making. After purchasing the tool, your trial settings are maintained, which makes it easy to simply complete the full migration. The tool gave us real-time migration visibility, and we completed the migration without any issues the first time. Relokia's sales and support teams are really helpful and responsive. Thank you, Relokia.

Developer Photo
Response from developer
7 months ago

Thanks for your great feedback! We’re glad Relokia’s tool made your Zendesk Guide migration smooth and easy. It’s fantastic to hear the free trial and real-time visibility were helpful. We’re also pleased our team could assist effectively.

Operations.Zendesk Master Id
7 months ago

We recently transitioned from Freshworks to Zendesk, and the Relokia team played a crucial role in ensuring this process was smooth and efficient. From the very beginning, they were incredibly responsive to all our queries and provided patient, detailed guidance throughout the entire process. Their expertise and dedication to a seamless transition were evident in the way they handled both our agents and customers. The Relokia team not only made the technical aspects of the switch straightforward but also ensured that our team's experience was as stress-free as possible. We are very grateful for their outstanding support and highly recommend Relokia to any business looking for professional and efficient service in transitioning between platforms. Their commitment to customer satisfaction is truly commendable.

Developer Photo
Response from developer
7 months ago

Thank you for the great feedback! We’re pleased to hear our team made your transition smooth and efficient. Your satisfaction is our priority, and we appreciate your recommendation. If you need further assistance, feel free to reach out. Thanks for choosing Relokia!

Anonymous
9 months ago

Our migration project was made possible by Relokia's Help Desk Migration services. We successfully completed a complex Zendesk migration, ensuring the integrity of historical data and providing a smooth transition for both agents and customers. Their support was very helpful and responsive, clearly showing their expertise in help desk migration, which gave me peace of mind while working in such unfamiliar territory.

Developer Photo
Response from developer
9 months ago

Thank you so much for your feedback! We're thrilled to hear that our Help Desk Migration service helped you successfully migrate to Zendesk.

Displaying 3 of 3 ratings

If you like what you see, talk to Help Desk Migration by Relokia about your project.