The Knots Round Robin Allocation for Zendesk ensures a fair and efficient distribution of tickets among your support team. Without any manual intervention or agent interaction, this app intelligently assigns incoming tickets to available agents, balancing workload and enhancing response times.
We combine our deep customer experience knowledge with cutting-edge technology to make agents and customers happy. Some of our apps:
For more information or any inquiries:
Email: zendesk@knots.io | Web: knots.io
Apps install directly into your account
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