SaaSly.in offers YouTube channel integration for Zendesk, allowing users to manage multiple accounts within a unified inbox. This integration facilitates the efficient handling of YouTube comments as tickets, with ChatGPT support ensuring prompt and accurate customer responses.
AI boosts your agents' productivity and efficiency!
Create a ticket for each customer comment, regardless of the channels, video, or shorts.
Agents can efficiently respond & manage YouTube comments directly within the Zendesk app
Users can configure videos or channels by enabling or disabling buttons in the settings to create tickets for specific channels or videos.
Users should be able to configure roles and groups to assign tickets to specific roles or groups within Zendesk.
A single-view dashboard provides analytical data such as the total number of connected YouTube accounts, total channel and comment counts, total shorts and comment counts, and total video counts.
Channel-wise analytics in tables and graphs are available on the dashboard for comments created over the course of a month.
Provide personalized responses to customers based on ticket descriptions, and conversations.
Generate responses from ticket summaries in a matter of seconds.
Deliver error-free responses with correct grammar and spelling.
Respond to customers in a formal or casual tone.
Utilize the Playground option to create flexible prompt responses.
Choose to send responses as public replies or add them as internal notes.
Copy responses to the clipboard for future use.
Feel free to get in touch with us to schedule a demo, inquire about implementation, or arrange training sessions. You can reach us at people@saasly.in
Apps install directly into your account
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