Facing challenges handling customer queries with unavailable support agents?
Saasly offers an automation-driven application for streamlined customer support, providing comprehensive assistance and advanced agent availability monitoring via group and individual filters.
Top Features :
Agents have the capability to set Out-of-Office (OOO) status for future dates, enabling them to plan ahead.
Agents can define a customized response Automation rule for their Out-of-Office status. During the agent's absence, ticket assignments are restricted until their return.
To streamline administrative processes, a clear and comprehensive view is provided, ensuring a simplified experience for administrators.
Apps install directly into your account
Be the first to write a review