ChatGPT AI By IntegrateCloud

Instantly answer queries with ChatGPT AI bot trained on your Zendesk Help Center

Preview image of app
Preview image of app
Preview image of app

ChatGPT

Instantly answer your customer's queries with a personalized ChatGPT AI bot trained on your Zendesk Help Center.

The ChatGPT AI integration with Zendesk enables you to automate customer interactions and provide instant, personalized support, all within the Zendesk platform. Here are the key features of integrating a ChatGPT AI with IntegrateCloud:

Automated responses: The ChatGPT AI can be configured to provide instant answers to common customer queries, such as FAQs, product information, or order status. This reduces the workload on your support team and improves response times.

ChatGPT

ChatGPT AI App

Seamless handoff to agents: When a customer query requires human intervention or if the ChatGPT AI cannot address the issue effectively, it can seamlessly transfer the conversation to a live agent within Zendesk. This ensures a smooth transition and prevents customers from having to repeat their concerns. This enables your support team to track and manage the issue effectively and provide timely resolution.

Knowledge base integration: You can integrate the ChatGPT AI with Zendesk’s knowledge base to provide customers with self-help resources, such as articles or guides, directly within the ChatGPT AI conversation. This empowers customers to find answers themselves, reducing the need for agent intervention.

Real-time customer data: The ChatGPT AI integration with Zendesk allows you to access customer data from Zendesk within the ChatGPT AI conversation. This enables personalized responses and a better understanding of the customer’s history and previous interactions.

Reporting and analytics: The integration provides valuable insights into ChatGPT AI performance, customer satisfaction, and agent productivity. This data helps you optimize your ChatGPT AI strategy and improve the overall customer experience.

ChatGPT AI App

Instantly answer your customer's queries with a personalized ChatGPT AI bot trained on your Zendesk Help Center.

Automated responses: The ChatGPT AI can be configured to provide instant answers to common customer queries, such as FAQs, product information, or order status. This reduces the workload on your support team and improves response times.

ChatGPT AI App

ChatGPT AI App

This ensures a smooth transition and prevents customers from having to repeat their concerns.

Knowledge base integration: You can integrate the ChatGPT AI with Zendesk’s knowledge base to provide customers with self-help resources, such as articles or guides, directly within the ChatGPT AI conversation. This empowers customers to find answers themselves, reducing the need for agent intervention

. This enables personalized responses and a better understanding of the customer’s history and previous interactions.

By integrating a ChatGPT AI with Zendesk, you can automate customer interactions, improve response times, enhance self-service options, and provide a seamless customer support experience across channels.

App details

Works with
Support
Installs
10+
Author
Integratecloud
Version
2.0
Price (USD)
Free

Apps install directly into your account

What people are saying

1.0

(1)
1 review
Anonymous
10 months ago

no funciona en nuestra cuenta

Get your app in The Marketplace

Find out what it takes to get your app on the digital shelves