Messaging for Viber by Datafox

Engage with your Viber™ users via Zendesk Sunshine Conversations

Preview image of app
Preview image of app
Preview image of app

This App will require you to have an active Sunshine Conversations license. If you would like to learn more about purchasing a Sunshine Conversations license, then please speak to your Zendesk representative who will be happy to help.

Engage with your Viber™ users via Zendesk Suite (Sunshine Conversations). Unleash the full Zendesk power - with omnichannel routing, macros, triggers, ticket assignments and so much more!

Benefits of using Messaging for Viber: * ⚡Quick no-code installation * ✉️ Send text, files and images back to Viber users * 🏷️ Add macros, triggers, tags to Viber tickets * 📊 Create custom reports in Explore on tickets from Viber * 📈 Monitor Viber tickets in real-time on live dashboards on Explore (With Zendesk Suite Professional and above)

For any feedback on how to improve the app, please email help.datafox@gmail.com

App details

Works with
Support
Installs
Less than 5
Author
DataFox
Version
1.0
Price (USD)
$10.00 per month

Apps install directly into your account

What people are saying

5.0

(1)
1 review
Tommy Chan Weng Ho
7 days ago

This is a great app that connects my Viber channel to Zendesk natively. Love how this supports real-time messaging and all the different file types and images/emojis and gifs on Viber. The customer support of Datafox is really responsive as well.

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