ChatGPT Assistant offers support in multiple languages: Italian (it), English (en), Spanish (es), French (fr), German (de), Japanese (ja), Russian (ru), Portuguese (pt), Arabic (ar), Dutch (nl)
1️⃣ Summarize the ticket: Agents can extract a concise summary of the selected ticket's content.
2️⃣ Suggest a ready-made response to the agent for the customer: Based on the ticket's context, ChatGPT can suggest predefined and suitable responses for the customer.
3️⃣ Check the sentiment: The AI can analyze the sentiment of selected comments, providing information about the emotional tone.
4️⃣ Text-based commands to ChatGPT: Agents can communicate with ChatGPT through free text, guiding it to obtain specific responses or perform certain actions.
1️⃣ Sentiment check of the comment: Analyzes and displays the sentiment associated with comment.
2️⃣ Summarize comment: Summarizes the comment for quick understanding.
3️⃣ Spelling check of the comment: Detects and corrects any spelling errors.
4️⃣ Rephrase comment: Reformulate the comment making sure to maintain an appropriate tone.
With ChatGPT Assistant, we provide agents with the tools to efficiently and personalized manage customer support 🚀
Apps install directly into your account
This app is truly efficient for resolving tickets more swiftly and providing advice on how to respond.