Spitch Virtual Assistant

Omnichannel Virtual Assistant

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

Automate your ticketing management by means of a voice and text AI powered Virtual Assistant, and let your agents actually take care of value-added tasks:

  • Manage automatically the interaction with your customers from the Virtual Assistant, through any interaction channel (either voice or text).
  • Built-in Zendesk integration to manage the support tickets (create, update, read, delete).
  • Handover to live agents in case of complex requests or interaction issues.
  • Keep your helpdesk open 24x7 and improve the Customer Experience minimizing the waiting time in business hours

The solution is available in multiple languages and fully integrated with the Speech Analytics platform, in order to monitor the performance of the Virtual Assistant and extract relevant information for improving the bot accuracy.

Ask our Sales team for additional information at info@spitch.ai.

App details

Works with
Support
Author
Spitch AG
Price (USD)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details

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