Markprompt is a suite of tools to scale your mighty customer support team. It allows you to handle more support volume by giving your team AI superpowers instead of increasing headcount. Markprompt fits in at all touch points in the agent and customer journey.
With Markprompt, you can generate answers based on all knowledge available, internal and external. With auto-sync, it is always up to date.
Markprompt AI Agent Assist increases agent productivity by summarizing tickets, suggesting tags, analyzing tickets for sentiment and urgency, providing related content from your knowledgebase, and drafting ticket responses based on the ticket content and previous tickets.
Apps install directly into your account
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