Markprompt AI Agent Assist

Increase agent productivity with the help of AI.

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

Markprompt

Markprompt is a suite of tools to scale your mighty customer support team. It allows you to handle more support volume by giving your team AI superpowers instead of increasing headcount. Markprompt fits in at all touch points in the agent and customer journey.

Pull in expert knowledge from anywhere

With Markprompt, you can generate answers based on all knowledge available, internal and external. With auto-sync, it is always up to date.

Markprompt AI Agent Assist

Markprompt AI Agent Assist increases agent productivity by summarizing tickets, suggesting tags, analyzing tickets for sentiment and urgency, providing related content from your knowledgebase, and drafting ticket responses based on the ticket content and previous tickets.

App details

Works with
Support
Author
Markprompt
Version
1.1.0
Price (USD)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details

Apps install directly into your account

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