Whatsapp Audio Player by Zenital

Listen to Whatsapp Voice Notes without leaving the ticket!

Preview image of app
Preview image of app
Preview image of app

Whatsapp Audio Player by Zenital

Now you can listen to Whatsapp Voice Notes without leaving the ticket!

Benefits

  • Save your agent's time: Avoid downloading files and context-switching.

  • Minimize security issues: Your agents won't need to install or store potentially dangerous files or software on their computers.

  • Completely free: This app is completely free to use for the entire Zendesk community :)

About us

We drive change that empowers organizations.

At Zenital, we tackle customer service, consumer experience, and sales challenges with the world's best technology. We are Zendesk's ideal partner in Latin America.

We combine flexible methodologies, thorough dedication, and extensive experience in the world of organizations to provide agile, lasting, and high-quality solutions.

Your processes, more agile. Your customers, closer.

Feedback and comments

Feel free to leave your feedback at our website!

App details

Works with
Support
Installs
200+
Author
Zenital
Version
1.2.1
Price (USD)
Free

Apps install directly into your account

What people are saying

4.0

(6)
4 reviews
Onlineberatung
3 months ago

It is a great app! It hepled us solve a big data security issue. Thanks to this app we can now listen to the voice message without downloading it. It works very well and allthough it is free of charge we got very fast support, once we had trouble using it on an Apple device.

Anonymous
3 months ago

It doesn't work at all. Any way to fix it ?

Developer Photo
Response from developer
3 months ago

Hi there! Thank you for your report. Our app has just stopped working because of an external change. We've already uploaded a new version but it's under review from Zendesk team. You can leave your contact details in our website's contact form in case you want us to let you know when this patch gets released, otherwise you just can keep the application installed and wait for the app to automatically update on your instance. We would like to ask if you could adjust your review when you feel confortable with :) We are providing this app free of charge to the community and your feedback will help us keep these initiatives alive!

Juan Manuel Giannini
over 1 year ago

It only works for Whatsapp channels. It would be great it could read whatsapp voice messages from other channels, like "via side conversation, via api, via web form, etc.". If you could develop it, this app would be the best! It is still very good indeed, within limitations. Thanks for it!

Anonymous
over 1 year ago

Excelente app!!! Muy útil!!

Displaying 4 of 4 ratings

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