Notion

Connect your support teams with the rest of your organization in Notion

Preview image of app
Preview image of app
Preview image of app

Notion is the connected workspace where better, faster work happens. Notion powers world’s best teams – from next-generation startups to innovative enterprises - and helps them:

  • Create and share docs
  • Manage projects
  • Organize knowledge—all in one place

Get started with Notion for free

With the Notion integration with Zendesk, you can connect your support workflows with the rest of your organization and help your teams collaborate in one place. You can preview live Zendesk tickets, their status and other key properties in Notion – and use database filters, views, rollups, and relations to create custom views of your projects.

App details

Works with
Support
Author
Notion
Price (USD)
Free

What people are saying

2.0

(4)
4 reviews
Farisa Copol
about 2 months ago

Just like the previous comments ... It's nice to be able to visualize Zendesk status in Notion but apart from that, this connection is pretty useless. The point of connecting 2 tools/apps is to allow them to interact ONE WITH ANOTHER (not yelling, I just didn't know how to write it in bold characters here).

Anonymous
about 2 months ago

It's basically just a link from Notion to the Zendesk ticket...not super useful. In Notion, I'd like to be able to pull in Zendesk tickets by organization so that I can create a client-specific landing page. In Zendesk, I'd like to be able to tie in Notion tickets to Zendesk tickets, and then update Zendesk status when the Notion status changes.

Julien Micner Alix
2 months ago

I wish it worked just like Jira or Trello, allowing Zendesk users to link a ticket to a Notion database.

Anonymous
9 months ago

It is great that you can check statuses in Notion, but it would be great if you can allow a Support Personnel to link a ZenDesk Ticket directly to a Notion Card/Database, similar to how ZenDesk has built in capabilities with Jira.

Displaying 4 of 4 ratings

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