Available to all customers on a Zendesk Suite plan or Customers with Support + Talk Partner Edition - Learn more at https://www.zendesk.com/pricing
Introducing the Deltapath Computer Telephone Integration (CTI) - Your Ultimate Solution for Revolutionizing Business Communication!
Deltapath CTI is designed to streamline workflows and supercharge access to top-tier telephone services within Zendesk. Say goodbye to communication hassles and welcome heightened agent productivity and an unparalleled customer experience.
Unveiling the Power of Deltapath CTI:
Empower Zendesk Interactions: Transform the way you connect with the world. Effortlessly make, receive, and transfer calls within Zendesk on any device you have the app installed. The app's flexibility is your new secret weapon.
Instant Access to Customer Records: Existing customer accounts automatically pop up on agents' screens with incoming calls. This dynamic feature sets the stage for successful interactions.
Click, Connect, Conquer: Wave goodbye to dialing and dialing incorrect numbers. The click-to-dial function is integrated seamlessly into Zendesk.
Effortless Record Keeping: Every conversation counts. Nothing slips through the cracks. A ticket is created for every call and voicemail, making meticulous record-keeping a breeze.
Your Pass to Excellence: Requirements -
The path to superior communication runs through the Deltapath UC Platform or Deltapath UC Cloud. A subscription is your golden ticket to embracing the future of business communication. If you do not have a phone set, install Deltapath Engage or Deltapath Mobile, which are included with your subscription.
Apps install directly into your account
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