PDF Attachment Viewer

View PDF attachments within your Zendesk Support Tickets

Preview image of app
Preview image of app
Preview image of app

App details

Works with
Support
Installs
10+
Author
Canary Apps LLC
Version
1.0.0
Price (USD)
Free 7-day trial, then $2.75 per agent, per month

Apps install directly into your account

What people are saying

5.0

(3)
2 reviews
Roberto Nayarez
11 months ago

Can there be an option added to "Print" from the Viewer? Would like to open the attachment and if necessary print it without having to download it.

Developer Photo
Response from developer
11 months ago

Hey Roberto, Thank you for your feedback! We just looked into this and it turns out Zendesk's app sandbox doesn't allow us to trigger printing from the app directly. However we could open the PDF in a new browser tab where you'd be able to print it (without triggering a download) - would that work for you? In case the review doesn't allow you to respond feel free to reach out to support@canary-apps.com so we can discuss more

Philipp Sondras
about 1 year ago

Not sure why previewing PDFs in the ticket view is not part of Zendesk but this app does the job for us! Shoutout to Frank and the team for being super responsive

Displaying 2 of 2 ratings

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